2559 Western Trails Blvd, Ste 301
Austin, TX, 78745
Phone: (512) 379-5027
We prioritize your privacy and ease of access when it comes to your medical records. Understanding your health records is a part of ensuring the best care, and we've streamlined the process for your convenience.
We adhere strictly to state and federal standards to manage and safeguard your Protected Health Information (PHI).
Upon Dr. Anne Epstein's retirement in 2021, Revelus Dermatology assumed custodial medical record responsibilities for her patients. Should you transition your care to us, we'll cover the release fees to integrate all available records from Dr. Epstein's office into the EMR portal. Prior Dr. Epstein patients that have established care at our office are considered established and can access the EMR Portal. For all release requests, all available paper records will be digitized and / or duplicated as directed. All records provided “as is”.
Should we refer you to another medical professional or facility, pertinent records for the consultation are typically sent at no charge. However, if extensive records or non-referred releases are requested, fees apply. All records are sent within 15 business days upon receiving an executed release and associated fees. For urgent cases, if the receiving facility informs us of an emergency, we aim to expedite the transfer, but fees still apply.
Non-medical third-party entities—such as insurance firms, attorneys, and trusts—are charged when requesting records on a patient's behalf. Please note that while patients can facilitate transfer requests, third parties can not directly access the EMR portal.
Specific guidelines apply to the production of records intended for disability claim documentation. Due to the complexity of these rules, they're not outlined in detail here. For information on fees and procedures related to this type of record request, kindly inquire.
Should you have requests beyond a release—such as completion of third-party forms, letters, or specific insurance appeals—please reach out directly via chat or phone. These requests, given their varied nature, have associated charges that can fluctuate based on their complexity and our team's involvement. For detailed pricing on such requests, kindly inquire.
Have questions? Chat with us.
Have questions? Chat with us.
Patient forms are easily accessed on our website to be filled out prior to your medical or cosmetic dermatology appointments. Completed forms can be printed and brought to the office for a quicker check-in.
At Revelus Dermatology, we’re dedicated to providing world-class dermatological care that's both accessible and affordable. With a variety of insurance plans accepted, we ensure you're always covered.
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Made with ♡ in Austin, Texas
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2559 Western Trails Blvd, Ste 301
Austin TX, 78745
Phone: (512) 815-2559
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© Copyright 2024 Revelus | Made with ♡ in Austin, Texas | All Rights Reserved | Privacy Policy
The content on the Revelus Dermatology website is intended for informational and educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the guidance of your physician or other qualified health provider with any questions regarding a medical condition. Do not disregard professional medical advice or delay seeking it based on information you read here.